FAQs
Summary of frequently asked questions
Last updated
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Summary of frequently asked questions
Last updated
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A common cause of this problem is related to billing. To solve the problem you need to enable billing on the Google Cloud Project at
Don't worry about the cost when using Google Maps service, currently Google is still free $200/month for each account (about 28,5k maploads/mo).
The main cause of your problem has to do with the Store Locator page url not being authorized with Google MAP Service. You need to add this url to the Google Maps API Referrer list according to the following instructions:
You may not have set up to allow the map to be displayed on the landing page.
Please go to Settings -> Optimize -> Load app on -> Select the type of page you want the map to display
If following the above method and the map still does not appear, then there is a possibility that there is a conflict between the theme and the app, please contact us to get the best support.
To show the store locator on the homepage, go to Settings -> Optimize -> Check the "Homepage".
This is simply the way the app optimizes the store's speed.
In this case, you just need to go to Theme setup from the left sidebar -> Select the theme you want to apply -> Just click the "Go to Theme Settings > App Embeds" -> Click the Save button in the upper right corner.
To fix the issue, please follow these steps:
Go to Theme setup from the left sidebar -> Select the theme you want to apply -> Just click the "Go to Theme Settings > App Embeds" -> Click the Save button in the upper right corner.
One more small step to make sure the app works faster and without redundant code:
Go to Online Store -> Themes -> Select theme -> Actions -> Edit code -> Open the theme.liquid file -> Find and remove lines of code with "storeify".
{% include 'storeifyapps-storelocator-header' %}
{% include 'storeifyapps-storelocator-footer' %}
If you just want to change the default Google maker icon for all locations on the map, then go to Settings -> Appearance -> Map Styles -> Maker icon -> Upload image file (image size is 40x40px recommended)
But if you want to use different icon maker for different locations then you need to upload the image to the intermediate server, then go to Locations -> Edit location -> Location maker icon url -> Enter the link to the uploaded image (Shopify server is recommended)
To add maker icons for multiple locations, you can also do it by importing the file.
Please go to Locations -> Edit location -> Make sure you have checked "Auto update the Lat & Long. Uncheck to update the Lat & Long manually." in the Preview box.
Then move your mouse over any field related to the Location's address and click it. The location's latitude and longitude data will automatically be updated correctly.
The fastest steps to update existing locations:
Export the current location list to a CSV file.
Update the locations in the exported list.
Delete all locations in app admin.
Import the updated list.
To enable all locations at once, please see the instructions in the image below:
You can sort the store list by 3 options: order number, store creation time and store name.
To select the sorting option, go to Settings -> General -> Store list page -> Store list order by -> Select the sorting option
For the Sort order option, you need to set up the order number for each store. See image below.
The reason for the problem is that the pre-filled short-code in the email content is just a sample short-code and it can vary from store to store. In the backend app, go to Dealer Form -> Email Settings -> Email message -> Reselect the required fields using Choose custom filed select box
