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SMTP

To set up the SMTP configuration, go to the SMTP menu on the left sidebar.

At this menu, you can configure your own email server service. In some cases, when you use the application's email server, emails sent to you or your customers may end up in the spam box. To prevent this, you should use your own email server and see the provider's parameters to fill in this section.

1. Use SMTP authenticate

We will guide you to set up SMTP with Gmail (if you use another email service, the setup is similar, just the parameters, you can get these parameters from the email service provider or search on Google).

Important: To create an app password, you need 2-Step Verification on your Google Account.

If you use 2-Step-Verification and get a "password incorrect" error when you sign in, you can try to use an app password.

  1. Go to your Google Account.

  2. Select Security

  3. Under "Signing in to Google," select 2-Step Verification.

  4. At the bottom of the page, select App passwords.

  5. Enter a name that helps you remember where you’ll use the app password.

  6. Select Generate.

  7. To enter the app password, follow the instructions on your screen. The app password is the 16-character code that generates on your device.

  8. Select Done.

Final: Go to our contact form app admin -> SMTP and put your Gmail information

Note: You must receive a success message when you click the Test connection button for the configuration to be considered successful.

2. Use OAuth 2.0 (Applies only to Google OAuth and Microsoft Office365 OAuth)

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